Fintech
Understanding Millennials – The Kings and Queens of Payments
The millennial generation, those born between 1981 and 2000, are the most important market for any company in the payments industry. There are two parts to this story; the payment behaviour and trends amongst millennials, and the demographic forces associated with millennials. Millennials will Dominate the Economy in the next Decade First let’s look at…
Read MoreYour team holds the answers to happier customers
It comes as no surprise your customer-facing staff have a direct impact on how well your customers view your organization. Yet, FinTech organizations don’t always capitalize on it fully. Hiring, training, and supporting your customer-facing teams are key. However, if you are not taking the time to get to know your customers through your customer-facing…
Read MoreRemittances – How Diaspora Drives Economies
Remittances are estimated to account for 24 percent of foreign capital flows into African countries. The remaining 76 percent is made up by fixed direct investment, exports, debt, portfolio flows and foreign aid. Remittances from international migrants contribute more than three times that of foreign aid. Moreover, in several countries where foreign aid is falling,…
Read MoreWhat your African FinTech needs to know about GDPR
Any company with any data of EU Citizens needs to be aware of and prepare for GDPR regulations which come into effect in 2018. Being up to speed on the regulations is especially relevant to FinTech companies – regardless of size, if your business has any personal data on clients, customers, merchants, business partners and…
Read MoreThe African Payments Landscape – are banks too late or do they still have the upper hand?
It’s not surprising that more people in Africa use mobile FinTech payment services than on any other continent. Most of Africa has never had access to traditional banking services. And most of Africa gained access to a mobile phone before they had access to a landline. The result is that many people in Africa had…
Read MoreWill Banks and FinTech companies be competitors or partners?
In many ways the banking sector has been the last industry disrupted by technology advancements. Banks have been notoriously slow to evolve, and this has created opportunities for dynamic and nimble FinTech start-ups around the world. Africa, with its unique challenges, offers FinTech companies plentiful opportunities to fill the gaps left by banks.
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