Advice

Your team holds the answers to happier customers

It comes as no surprise your customer-facing staff have a direct impact on how well your customers view your organization. Yet, FinTech organizations don’t always capitalize on it fully. Hiring, training, and supporting your customer-facing teams are key. However, if you are not taking the time to get to know your customers through your customer-facing…

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What your African FinTech needs to know about GDPR

Any company with any data of EU Citizens needs to be aware of and prepare for GDPR regulations which come into effect in 2018. Being up to speed on the regulations is especially relevant to FinTech companies – regardless of size, if your business has any personal data on clients, customers, merchants, business partners and…

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Should I hire an internal recruiter ?

For smaller organizations with limited HR resources, there comes a point when it needs to consider hiring an internal recruiter. This is typically when the business’ hiring requirements become too demanding for the person/people involved. They can either engage a recruitment organization at this point, or in-source recruitment by hiring a dedicated internal recruiter. Whichever the case,…

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What is the best CRM for your SME ?

What is the best CRM for your SME? Finding a great product or service can really make all the difference to your business. It’s vital that you choose something that does what you need it to and something that your team will embrace (so you actually get to measure your ROI). So what is the best…

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How to prepare for a Video Interview

With Cisco predicting that by 2017, video will make up a whopping 69 percent of all consumer Internet traffic, Video Interviews will soon become part and parcel of the Recruitment Process globally. There are many companies who currently conduct video interviews (be that via Skype, Webex or any other tool) so it’s important that you…

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4 Steps to Overcoming Conflicts with Hiring Managers

Crucial for business success is a strong and trusted relationship between the hiring manager and HR / Talent Acquisition (Recruiter). Any conflict means the business is not getting what it needs – and yes, conflict happens and it needs to be quickly addressed. So, why am I qualified to talk on this subject ? I’ve…

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Is it too easy to apply for a Job?

LinkedIn is full of articles relating to the candidate experience. Of course it’s vital that any company promotes its brand in the best possible light and can attract the types of candidates it requires, but is it too easy to apply for a job and what impact does that actually have? I’ve posted a few…

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STOP missing out on great talent!

Everyone’s looking for that rough diamond, that one in a million who could improve your business ten-fold, that shining knight… you’re praying that when you conduct interviews that someone walks in with a halo and lights up the room – everything is perfect, skills, qualifications, cultural fit and you fall in love instantly (metaphorically speaking!).

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